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Delivery Details

UK STANDARD DELIVERY


Deliveries will typically be made within 2-3 working days after you place your order.

The cost of UK Standard Delivery is £2.99 or FREE on orders over £25. 

Your order will be sent out via the most suitable carrier depending on size and weight. In many instances orders will be sent via Royal Mail 48 Tracked or via the Amazon Logistics Courier Network and a tracking number will be added to your order details.

Please allow up to 5 working days for your delivery to arrive with UK Standard Delivery.

In some instances where an order is placed for more than one item, goods may be shipped from different warehouse locations and so will arrive in separate parcels and possibly on different days depending on the processing time at each warehouse.

Your order can be delivered anytime between 7am and 7pm and a signature may be required on receipt.

If you are not around to accept delivery of your parcel, the carrier will leave a calling card advising how you can collect it or arrange redelivery.

Unfortunately we cannot deliver on a bank holiday. In this instance please expect to receive your delivery on the next working day.

UK EXPRESS DELIVERY

Deliveries will be made within 1-2 working days after you place your order.

The cost of UK Express Delivery is £4.99.

Deliveries are not made on Bank Holidays.

Tracking details will be sent to you once your order reaches the carrier we are using for your delivery.

Our carrier will deliver your parcel between 7am and 7pm. A signature may be required on receipt. If you are not around to accept your parcel, the carrier may leave it with a neighbour. A calling card will be posted through your door to let you know this has been done. If the parcel cannot be left with a neighbour, the carrier will take it back to the local depot, and leave you a card advising how you can collect it.

Express Delivery is not available to the following postcodes: AB31, AB33 - 38, AB44, AB45, AB51-56, BT, GY, HS, IM, IV, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE. Changes in non-eligible postcodes may not be immediately reflected in this list. 

INTERNATIONAL - EUROPE

Deliveries will be made within 2-7 working days from order depending on your location.

The cost of delivery within Europe is £9.99.

Delivery maybe any time between 7am and 7pm and will require a signature on receipt.

Your order will be dispatched via the most suitable carrier, depending on size and weight.

Unfortunately, we do not currently offer an Express Delivery option on European deliveries.

Once your parcel has arrived in your country it will be passed on to an internal postal service.

If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.


INTERNATIONAL - REST OF THE WORLD

Deliveries will typically be made within 5-10 working days from order depending on your location.  

The cost of overseas delivery is £19.99.

Delivery maybe any time between 7am and 7pm and will require a signature on receipt.

Your order will be dispatched via the most suitable carrier, depending on size and weight.

Unfortunately, we do not currently offer an Express Delivery option on worldwide deliveries.

Once your parcel has arrived in your country it will be passed on to an internal postal service.

If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will be delayed.

DO YOU DELIVER TO BFPO?

We can ship to BFPO addresses, using our standard delivery option.

All BFPO addresses must be registered as UK, rather than the country where you are posted. Royal Mail will then deliver the parcel to the British Forces Post Office in London. It then becomes the responsibility of the British Forces to deliver your parcel to the correct location.

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