Delivery – UKK
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Delivery

 

We have some great delivery options for you to choose from but regretfully we have to inform you we no longer deliver on horseback or via carrier pigeon.

 

UK STANDARD DELIVERY (£2.99/ Free over £25)

Deliveries will typically be made within 2-3 working days after you place your order. Unfortunately, we cannot deliver on a bank holiday (Boo!). In this instance please expect to receive your delivery on the next working day. The cost of UK Standard Delivery is £2.99 or FREE on orders over £25.

  • Orders will be delivered via Royal Mail 48 Tracked or Amazon Logistics Courier Network.
  • They are sent out via the most suitable carrier depending on size and weight.
  • If you order more than one item, goods may be shipped from different warehouses. This could mean they arrive in separate parcels, and on different days depending on each warehouses processing time.
  • We know you’re excited to receive your order and so we’ve included a tracking number.
  • Your order can be delivered anytime between 7am and 7pm, a signature may be required on receipt.
  • Not at home when it comes? Don’t worry! The carrier will leave a calling card advising how you can collect it or arrange redelivery.

UK EXPRESS DELIVERY (£4.99)

Deliveries will be made within 1-2 working days after you place your order. Again, we cannot deliver on a bank holiday. I know it sucks, but in this instance please expect to receive your delivery on the next working day. The cost of UK Express Delivery is £4.99.

  • Your order is likely to arrive much faster if the address details are correct. It sounds simple but we know it is easy to make this mistake which could delay your order!
  • We'll keep you in the loop on the status of your order with confirmation and tracking emails.
  • You’ll be sent tracking details once your order reaches the carrier.
  • Your order can be delivered anytime between 7am and 7pm, a signature may be required on receipt.
  • If you are not around to accept your parcel, the carrier may leave it with a neighbour. A calling card will be posted through your door to let you know this has been done. If the parcel cannot be left with a neighbour, the carrier will take it back to the local depot, and leave you a card advising how you can collect it.

    Sorry guys, Express Delivery is not available to the following postcodes: AB31, AB33 - 38, AB44, AB45, AB51-56, BT, GY, HS, IM, IV, JE, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE. Changes in non-eligible postcodes may not be immediately reflected in this list. That’ll teach you to live in the sticks!

    INTERNATIONAL – EUROPE (£9.99)

    Deliveries will typically be made within 4-8 working days from order depending on your location. The cost of delivery within Europe is £9.99.

    • Your order can be delivered anytime between 7am and 7pm, a signature may be required on receipt.
    • They are sent out via the most suitable carrier depending on size and weight.
    • Sorry guys, we do not currently offer an Express Delivery option on European deliveries.
    • Once your parcel has arrived in your country it will be passed on to an internal postal service.
    • If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.

    INTERNATIONAL - REST OF THE WORLD (£19.99)

    Deliveries will typically be made within 7-12 working days from order depending on your location. The cost of overseas delivery is £19.99.

    • Your order can be delivered anytime between 7am and 7pm, a signature may be required on receipt.
    • They are sent out via the most suitable carrier depending on size and weight.
    • Unfortunately, we do not currently offer an Express Delivery option on worldwide deliveries.
    • Once your parcel has arrived in your country it will be passed on to an internal postal service.
    • If you are not available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.
    • Please be aware that your parcel can be delayed by customs. We have no control over this, and cannot supply any details why or for how long your parcel will take to pass through this process.

    DO YOU DELIVER TO BFPO?

    Yes, we can ship to BFPO addresses using our standard delivery option. (Stay safe guys!)

    All BFPO addresses must be registered as UK, rather than the country where you are posted. Royal Mail will then deliver the parcel to the British Forces Post Office in London. It then becomes the responsibility of the British Forces to deliver your parcel to the correct location.